SureStay Plus Hotel by Best Western St Marys Cumberland
What Guests Say
The location is perfect to mny things, downtown or the neighboring towns - There is a CVS and other stores right near the hotel (the CVS, you can walk over to) The staff I came into contact with from the first day at the front desk, to the breakfast attendant ....all very kind, friendly and helpful, the breakfast is fresh and was tasty, and the area clean. The place is clean and the room I had, well laid out. Theres a bar inside the hotel, which is nice if you want to just grab a drink and not drive
Karen
September 2024
I cannot say enough nice things about this hotel. I was embarrassed to even go in as I have been out working on my truck for a week In a town hard hit by hurricane with no fuel or electricity. When I arrived I was treated with genuine kindness. It is very seldom, in my experience, that people are so kind and hospitable to somebody who looks as rough as I looked. I can't say enough good things about the blonde-headed lady from California who checked me in. She was a real sweetheart and deserving of acknowledgment. Thank you. I highly suggest this hotel to anybody coming through. It was clean, the breakfast was good, and the staff was friendly and welcoming.
Gibson
October 2024
We loved the complimentary breakfast, the super helpful and friendly staff, the pool, the rooms were great with the washer/dryer and cooking facilities which helped while travelling with our children. Everything was very relaxed and chilled and we had one of the best stays of our life. It was very close to historic st Mary’s, there’s also a supermarket next door with a direct access path so you don’t have to go via the main road.
Tissa
August 2024
The General manager assisted with some misunderstandings we had with the prior employees. They were giving me invalid information and the General Manager seemed to be on edge and aggravated until I explained the entire situation to her. Once we got a clear understanding, she worked out the situation and helped me make it right Much thanks to her I know her job can be hard.
Conchetta
October 2024
Spacious and economical rooms. The exceptional landscaping surrounding the property is extremely well cared for. There are covered and uncovered seating areas, picnic tables and a grill. Every staff member I encountered during my 4 night stay were amazing. They all had welcoming and friendly demeanors while displaying excellent servitude, helpfulness and appreciation for guests. I have stayed here multiple times and have never been disappointed with my stays. I will continue to be a loyal guest when I am in the area.
Josephine
April 2024
The breakfast was always well-stocked and amazing. Lots of choices! All of the workers were very kind. The studio room was amazing with a full-size fridge, oven/stove, washer/ dryer, and sink!!! The beds were clean and comfortable.
Marcia
July 2024
This was an awesome night there! The rooms were clean. I definitely will be back if we come down this way again it was absolutely amazing from the first time walking in to hotel and they had a great breakfast!!! Delicious and fresh!! Everything was so clean! Staff was so friendly. Joval was so helpful and any questions that we have absolutely an amazing day. Thank you so much!!!!
Lynsee
March 2024
As we arrived at the hotel, the front desk clerk was extremely serious and not welcoming at all, she had a sour face, not one smile. This isn’t my first time in this hotel, I like to say here because it’s clean, comfortable and affordable. I haven’t had any bad experience with the clerk, unfortunately this time this miserable lady happened to be there. That made my experience less pleasant this time.
Tatiana
March 2024
Breakfast was great. Employee handling breakfast was friendly, kept an eye on things as they ran out, and really took care of the customers.
Deb
October 2024
The location of the hotel was easy to find and close to stores, restaurants and gas stations. The room was clean, well stocked and very comfortable. Hotel staff were very friendly and helpful. I didn’t make it to breakfast.
Deborah
November 2024
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